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Contact Us
Thank you for your interest in contacting The Secret.
Below you will find information about The Secret, our website and how to contact us. We receive a large number of queries, and so we are grateful for your help in carefully reading our Frequently Asked Questions before submitting a query.
Frequently Asked Questions
Here we share with you the most popular questions we are asked. Before submitting a query to us, please read the questions and answers contained in the sections below. Click on each section and question to view the individual answers.
- How do I find out if I am subscribed to The Secret Scrolls?
- You can manage your Secret Scrolls subscription by clicking on the link at the bottom of each Secret Scrolls message.
You can check your subscription to The Secret Scrolls by going to entering your name and email address in The Secret Scrolls sign up here. If you are already subscribed you will see a message.
- How do I change my email address for The Secret Scrolls?
- You can manage your Secret Scrolls subscription by clicking on the link at the bottom of each Secret Scrolls message.
You can also change your subscribed email address here. Fill out your name and current email address, enter your new email address and click the Change Email button.
- How do I unsubscribe from The Secret Scrolls?
- You can manage your Secret Scrolls subscription by clicking on the link at the bottom of each Secret Scrolls message.
You can also unsubscribe from The Secret Scrolls here. Fill out your name, email address and click the Unsubscribe button.
- How do I use The Secret Check?
- The Bank of the Universe check is a tool to help you believe and visualize!! The date doesn't matter or any incidental details, the check is to help you vibrate your being in harmony with the law of attraction. First, print out the check. You could write 'in the perfect timing' for the date and it would be fine. You could leave the date blank and it would be fine. You could backdate it; forward date it, but none of these things matter. What matters if that you resonate within yourself the FEELING of being financially free. It is all about your vibration!!!
In the PAY line, write your name. On the TO THE ORDER OF line write currency amount in words. In the white box write the currency amount in numbers. Sign your name at the bottom on the SIGNED line.
Now, place 'Bank of the Universe' check in a place where you will see it frequently and believe you have received!
- Can I download the Visualization Tools (Planet Earth, The Secret to Riches and The Secret to You) and watch them on my iPod?
- The Visualization Tools are available on YouTube. They can be viewed at YouTube.com on an iPhone or iPod Touch, but they are not available for download from our website.
- Can I watch The Secret film on my PC, Mac or iPod?
- The English language version of The Secret film is available online from iTunes and Amazon on Demand.
The online version film is currently only available to US residents.
Other language versions will be placed online in the future. Please check The Secret Film section of our store for more information.
- Where can I get the music from The Secret Film?
- The amazing music in The Secret music was composed by a range of talented musicians who made their compositions available via their publishers for exclusive use in film and television productions.
Because of the way the music is licensed these tracks are unfortunately, not available as a separate soundtrack for download or sale to the public.
- The Secret Scrolls
- How do I find out if I am subscribed to The Secret Scrolls?
- You can manage your Secret Scrolls subscription by clicking on the link at the bottom of each Secret Scrolls message.
You can check your subscription to The Secret Scrolls by going to entering your name and email address in The Secret Scrolls sign up here. If you are already subscribed you will see a message.
- How do I change my email address for The Secret Scrolls?
- You can manage your Secret Scrolls subscription by clicking on the link at the bottom of each Secret Scrolls message.
You can also change your subscribed email address here. Fill out your name and current email address, enter your new email address and click the Change Email button.
- How do I unsubscribe from The Secret Scrolls?
- You can manage your Secret Scrolls subscription by clicking on the link at the bottom of each Secret Scrolls message.
You can also unsubscribe from The Secret Scrolls here. Fill out your name, email address and click the Unsubscribe button.
- How do I change my name for The Secret Scrolls?
- You can manage your Secret Scrolls subscription by clicking on the link at the bottom of each Secret Scrolls message.
- Are The Secret Scrolls going to be translated into any other languages?
- We have no plans at this time to translate The Secret Scrolls into languages other than English.
- The Secret Check
- Where can I find The Secret Check?
- The Secret Check can be found here.
- How do I use The Secret Check?
- The Bank of the Universe check is a tool to help you believe and visualize!! The date doesn't matter or any incidental details, the check is to help you vibrate your being in harmony with the law of attraction. First, print out the check. You could write 'in the perfect timing' for the date and it would be fine. You could leave the date blank and it would be fine. You could backdate it; forward date it, but none of these things matter. What matters if that you resonate within yourself the FEELING of being financially free. It is all about your vibration!!!
In the PAY line, write your name. On the TO THE ORDER OF line write currency amount in words. In the white box write the currency amount in numbers. Sign your name at the bottom on the SIGNED line.
Now, place 'Bank of the Universe' check in a place where you will see it frequently and believe you have received!
- Customer Service
- I am waiting for an order placed on The Secret website before September 12, 2009. Can you tell me when it will be delivered?
- When ordering we gave estimates of the expected delivery dates. If the order has to pass through international borders it not unusual for packages to be delayed and for the orders to take longer than the estimate given. Please give your order plenty of time to arrive before contacting our Customer Service team.
- I have query related to billing, refunds and shipping for an order placed on The Secret website before September 12, 2009. How do I ask a customer service question about this order?
- For queries related to billing, refunds and shipping, please click here to submit your question to our Customer Service department.
Please ensure that you include your order number, order date and the original email address used to order.
Please review our returns and refunds policy here.
- I have query related to billing, refunds and shipping for an order placed on The Secret website after September 12, 2009. How do I ask a customer service question about this order?
- For queries related to billing, refunds and tracking your orders, please log in to your Amazon Account to review the options available.
For Amazon returns and refunds click here.
- The Secret Film
- Can I watch The Secret film on my PC, Mac or iPod?
- The English language version of The Secret film is available online from iTunes and Amazon on Demand.
The online version film is currently only available to US residents.
Other language versions will be placed online in the future. Please check
- Where can I get the music from The Secret Film?
- The amazing music in The Secret music was composed by a range of talented musicians who made their compositions available via their publishers for exclusive use in film and television productions.
Because of the way the music is licensed these tracks are unfortunately, not available a a separate soundtrack for download or sale to the public.
- Can I broadcast the film or audio on television or the radio?
- The broadcast rights to the movie, its audio and the related materials are extremely limited and we cannot grant you permission to broadcast any portion of The Secret film or soundtrack.
- The Secret Visualization Tools
- Can I download the Visualization Tools (Planet Earth, The Secret to Riches and The Secret to You) and watch them on my iPod?
- The Visualization Tools are available on YouTube. They can be viewed at YouTube.com on an iPhone or iPod Touch, but they are not available for download from our website.
- Translations of The Secret, The Secret Scrolls or The Secret website
- Do you plan to translate The Secret Scrolls or your website into multiple languages?
- Translations are very important to us as we want to reach as many people as possible. However, we have no plans at this time to translate The Secret Scrolls or our website into multiple languages.
- Can I translate The Secret, The Secret Scrolls, or your website?
- We sincerely appreciate your interest and dedication to The Secret, however should we choose to do any further translations of The Secret in any capacity, we already have a translation partner.
- Music of The Secret
- Where can I get the music from The Secret Film?
- The amazing music in The Secret music was composed by a range of talented musicians who made their compositions available via their publishers for exclusive use in film and television productions.
Because of the way the music is licensed these tracks are unfortunately, not available a a separate soundtrack for download or sale to the public.
- Where can I get the music from the Planet Earth Visualisation Tool?
- The music was from the Planet Earth movie clip was composed by Jo Blankenburg and can be found in the iTunes store.
- Where can I get the music from The Secret Audiobook?
- The music from The Secret Audiobook was created for our publishers, Simon and Schuster and is not available separately as a music CD or download.
- The Secret Teachers
- How do I contact one of the teachers from The Secret?
- The teachers may be contacted through their websites. A link to each of the teacher's websites can be found in Cast of The Secret, in the Behind The Secret page of our website.
- Are the teacher's products, seminars, appearances, etc related to The Secret?
- As participants in The Secret film, the Teachers generously shared their personal beliefs and experiences with the Law of Attraction. However, any work, activities that go beyond their involvement in the film are not in any way affiliated with The Secret.
- How can I become a teacher of The Secret?
- The Secret will not be training or creating Teachers of The Secret. If it is your dream to teach the principles presented in The Secret, then we encourage you to follow your dream and see it into manifestation.
- Can I quote the teachers or the great teachers of the past?
- The quotes used in The Secret are either from the teachers featured in the film, or from the great teachers of the past. A lot of the work of the great teachers of the past is part of the public domain, and can be accessed by the public very easily. If you want to use anything said by the featured teachers then you should contact them directly for permission. A link to each of the teacher's websites can be found in Cast of The Secret, in the Behind The Secret page of our website.
- Linking or partnering with The Secret
- Can I use The Secret logo on my website or products?
- We only use The Secret logo for products produced by The Secret Team, and we do not license this logo or any other marks, in order to ensure that the integrity of the teachings and values imparted by The Secret are not misrepresented.
- Do you have an affiliate program?
- At this time we do not offer an affiliate program. If you would like to link to our site for free, however, you can do so by following the instructions here.
- I have an idea for a project that would be great for The Secret. Who do I contact to discuss my idea?
- The Secret is not accepting submissions for new projects. We have a large list of projects that we are currently creating, holding to our vision of bringing joy to billions through the continued expansion of The Secret around the world. We encourage you to hold to your vision also, see your project as done and by doing so, attract the perfect people and resources to realize your dream.
- I have an business opportunity that would be great for The Secret. Who do I contact to discuss the opportunity?
- The Secret is not accepting submissions for new projects. We have a large list of projects that we are currently creating, holding to our vision of bringing joy to billions through the continued expansion of The Secret around the world. We encourage you to hold to your vision also, see your project as done and by doing so, attract the perfect people and resources to realize your dream.
- How do I become a reseller for The Secret?
- If you are looking to become a distributor of The Secret, please refer to our Master Distributor information section on our website here. If you are a small business, please contact us regarding the nature of your business and we can further discuss the possibilities of your retailing our products.
- Can I put a link or banner on my website or Facebook page which links to The Secret Website?
- If you would like to put a link to our site on your site, you may do so by following the instructions here.
- Seminars and third party products
- How can I tell if a product or service I have seen is endorsed by The Secret?
- If something is authentically The Secret and created by The Secret team, you will find it in our Store or in Gifts For You. If you cannot find something listed on The Secret website, then you will know it is not a creation of The Secret. The Secret does not conduct or endorse seminars or workshops.
- Do you have seminars based on The Secret?
- The Secret have chosen not to create seminars. We have chosen to direct our energy, time, and love into creating films and books that reach the world and inspire billions. You could that say that The Secret film and The Secret book are our seminars!
- Are the teacher's products, seminars, appearances, etc related to The Secret?
- As participants in The Secret film, the Teachers generously shared their personal beliefs and experiences with the Law of Attraction. However, any work, activities that go beyond their involvement in the film are not in any way affiliated with The Secret.
- I heard a seminar based on The Secret is coming to a location near me. Is that true?
- While we do not create seminars, many of our teachers create their own. To determine if the seminar of which you have heard is related to The Secret teachers, please contact the teachers through their websites. A link to each of the teacher's websites can be found in Cast of The Secret, in the Behind The Secret page of our website.
- Personal experiences and questions
- How do I share my own story with The Secret Team?
- If you would like to share your story with The Secret Team, you may do so here.
- Can you answer a personal or spiritual question about The Secret or the Law of Attraction?
- We receive a high volume of mail each day, and while we do our best to respond, we cannot respond to every message personally. No matter what your question, however, we know that the following insights and suggestions will guide you to a perfect answer:
Read The Secret book, or watch the film, over and over and over again. The more you read the book or view the film, the more the knowledge of The Secret will take sink deep into your mind, and the greater your understanding of the law of attraction will be. And the greater your understanding, the greater your ability to attract whatever you want to do, be, and have in your life.
If you still feel as though your question has not been answered, please use the Contact Us form to send us a message.
We thank you for your support and wish you clarity, love, and light in your journey!
- Contacting Us
- I have contacted The Secret. Why have not received any emails in reply?
- To ensure our emails reach you safely please add thesecret.tv to your address book or spam filter safe list. Be sure to check your junk mail folder for emails incorrectly marked as junk.
- I have a project which may interest The Secret Team. Where do I send the project for consideration?
- The Secret is not accepting submissions for new projects. We have a large list of projects that we are currently creating, holding to our vision of bringing joy to billions through the continued expansion of The Secret around the world.
We encourage you to hold to your vision also, see your project as done and by doing so, attract the perfect people and resources to realize your dream.
- I would like to send something to The Secret Team. Do you have a mailing address?
- Our business mailing address is:
1235-A North Clybourn Avenue
Suite 416
Chicago, IL 60610
For mail to the Australian production team, please ask for details through the Contact Us form.
Website Customer Service
The Secret Team has made a change to our on-line store.
Amazon, one of the largest and well-known on-line retailers will now be responsible for taking your order and delivering your Secret products directly to you.
For orders placed through The Secret website before Sept 12, 2009 please review the questions in our FAQ. For orders placed through Amazon.com, please use the links below.
- Contact Amazon Customer Service
For queries related to billing, refunds and tracking your orders, please log in to your Amazon Account to review the options available.
- Returns and Refunds
Please review the Amazon returns and refunds policy here.
Contact Us
- Contact Us form
For the public - please use the Contact Us form for general questions about The Secret.
If your question is about language availability of The Secret book or DVD, please check the World Languages page.
- Media Requests
For journalists - please visit our Newsroom for contact and other information.
Distributing & Retailing The Secret film
- Retail Sales of The Secret film
If you are interested in selling The Secret DVD in your retail store, you can locate and contact the Master Distributor for your territory by clicking here.
Please note that book distribution queries should be directed to Simon & Schuster, New York.
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